Shipping policy
Shipping Policy
Each piece in our collection is handcrafted and one-of-a-kind, made with care right here in Australia. Please allow a little extra time for your order to be lovingly prepared before it's on its way to you.
Processing Time All orders are handmade to the highest standard. Please allow 3–7 business days for your order to be processed and prepared for dispatch.
Domestic Shipping (Australia) We ship Australia-wide via tracked postage. Delivery times are typically 3–7 business days after dispatch, depending on your location.
International Shipping We are working towards offering international shipping. Please check back soon or contact us to enquire about shipping to your country.
Order Tracking Once your order has been dispatched, you will receive an email with your tracking information so you can follow your parcel's journey.
Lost or Damaged Orders If your order arrives damaged or goes missing, please contact us within 14 days of your expected delivery date and we'll do our very best to make it right.
Contact Us For any shipping enquiries, please reach out via our contact page — we're happy to help!